Privacy Policy
Your privacy is important to us at lather and loop. This privacy statement provides information that lather & loop (the "Site" or "we") collects, and the ways in which lather & loop uses that personal information when you visit or make a purchase from this site.
Collecting Person Information:
We have adopted this Privacy Policy, which determines how we are processing the information collected by www.latherandloop.com.au, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.latherandloop.com.au website.
Personal Information we collect:
Examples of Personal information collected: Name, billing address, shipping address, email address, phone numbers and payment information. This information is collected to provide products or services to you to fulfil our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our product or service.
Source of collection: collected from you.
Using personal information: We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, keeping you up to date on new products, services and offers.
Other Information we may collect: When you visit the www.latherandloop.com.au, we automatically collect certain information about your device. We may use your IP address to help diagnose problems with our server and identify areas we can improve our services. Your IP address is the number assigned to computers connected to the internet. This is essentially "traffic data" which cannot personally identify you, but is helpful to us for marketing purposes and improving our services. Traffic data does not follow a user's activities on any other websites in any way.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organisation and phone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you will not be able to purchase products, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@latherandloop.com.au.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative safeguards to protect against unauthorised access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Children's Data:
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request it be deleted.
As of the effective date of this Privacy Policy, we do not have any actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@latherandloop.com.au.
