Returns & Refunds policy

If you have received incorrect or damaged items, please contact us at info@latherandloop.com.au within 14 days of purchase. Please provide details and include your order number and a short video so we can assist you as best as possible.

Due to the nature of our products no refund or exchange can be made for products that have been used or for change of mind. Thank you for your understanding and supporting our small business.

Original shipping costs are non-refundable.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@latherandloop.com.au